What is a primary goal of competition among businesses?

A primary goal of competition among businesses is to improve customer service. In a competitive market, businesses strive to attract and retain customers by offering better services and experiences. This drive for improvement often leads companies to enhance their customer support, introduce loyalty programs, and find innovative ways to meet customer needs. When businesses compete, they recognize that satisfied customers are more likely to remain loyal and recommend their services, which is vital for long-term success.

In contrast, increasing costs, reducing salaries, or limiting innovation generally does not align with the objectives of businesses striving to compete effectively. Such actions could lead to dissatisfaction among customers and employees, ultimately harming a company's reputation and market position. Therefore, the pursuit of improved customer service is a fundamental component of healthy competition in the business landscape.